Terms and Conditions

Terms and Conditions

  1. A refund will be given on any unopened boxes of tiles returned after completion of job within 30 days of PURCHASE date. No
    adhesive or grout will be accepted for refund. A restocking charge of 20% may be applied .
  2. Please note that Hill16Tiles does not tile, nor do they have any tilers employed.
  3. No responsibility can be accepted for any damage or injury cause by the use of the tiles. All customers should be aware that tiles by nature can become slippery when wet.
  4. Standard delivery is to the kerbside or nearest accessible flat surface. Inside premises delivery must be pre-arranged, may incur a fee, and depends on safe access, and customer/owner insurance coverage required.